Addresses with Limited Access (Prisons, Schools, Shopping Malls, Construction Sites, etc.)
Remote Access Areas in the U.S. and Canada (As determined by shipping companies)
If you are located in these areas, please choose "Save For Later" as the payment method during the checkout process. We will get back to you with a quote to confirm your final costs before you pay for your order.
* Canadian Customers: For all orders that require a shipment to cross over into Canadian boarders there will be a shipping fee applied. The shipping fee is approximately 25% - 40% of the total order value. The shipping fee will include - Standard shipping into Canada, Duty, and Customs Clearance. Please have below information ready before you contact us for a shipping quote - Product Name or SKU, Custom Options, Quantity, Shipping Address and Postal Code. You may choose "Save For Later" as the payment method during the checkout process, or contact us via phone or email.
FedEx Ground Shipping (Total Weight < 100 lbs)
Your order will be shipped in individual boxes by FedEx Ground on door-to-door basis.
If your shipping address is a Commercial Address, all the costs are final. If your shipping address is a Residential Address (including businesses located in a "Residential Area" as determined by FedEx), a special handling fee of $20.00 per item will be charged.
Freight Shipping (Total Weight > 100 lbs)
Your order will be shipped on pallets by a freight company on "Curbside Delivery" basis.
Curbside Delivery means that your items will be delivered by truck to the curbside and it's NOT the responsibility of the truck driver to unload or assemble your shipment. It will be entirely your responsibility to remove the pallets off the truck and bring them inside.
Once the shipment arrives at your local terminal, the shipping company will contact you by phone to schedule the date for delivery - usually in the morning of weekdays. The pallets might be very heavy and may require 2 or more people to unload the shipment.
Liftgate Service (a closure at the rear of the truck that can be mechanically raised helping you unload the cargo) is available at an extra cost of $40.00 per shipment. You are strongly recommended to use Liftgate truck if your order contains heavy items like barber chairs, styling stations, shampoo backwashes, reception desks, multiple chairs, etc.
Extra cost for Inside Delivery (The driver will place the pallet(s) into the first threshhold only and will not take into a room of choice) is $125 per shipment. Inside Delivery is not available for shopping malls or if your door is not wide enough for a standard pallet to go in.
If your shipping address is a Residential Address (including businesses located in a "Residential Area" as determined by the freight company), a special handling fee of $100.00 per shipment will be charged.