"ISLAND" Backwash Shampoo Unit
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We match or beat the total delivered cost (product + shipping) of major US brands. - Fast & Safe Shipping
Ships from Portland, OR. Most orders arrive in 2–10 business days. Large equipment ships via freight (Lftgate service included). - Financing Available
Low monthly payments. Tax deductible. Startup businesses accepted.. - Craftsmanship You Can Trust
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"ISLAND" Backwash Shampoo Unit (SKU: G-023) Most shampoo units look fine until you run a real shop: clients tense their neck, plumbers curse the install, and the “wash area” starts looking like a pile of hoses hiding behind expensive upholstery. The ISLAND became our best-selling unit because it treats the backwash station like what it really is: a comfort test, a plumbing test, and a maintenance test - every single day. ISLAND is built around a simple comfort truth: long shampoo sessions only feel “luxury” when the head is supported correctly. This unit pairs a stationary ceramic bowl (non-tilt) with a built-in polyurethane headrest to create a locked-in, cradled head position - the kind of stability clients feel immediately during longer shampoo, conditioning, and scalp massage services. Add the free-standing footrest ottoman, and the body posture becomes more relaxed across different client heights, without forcing awkward adjustments at the bowl. On the install side, ISLAND is designed for how most U.S. salons actually plumb: through the back and into the wall. The unit features a removable back access door so your plumber can reach supply lines and drain connections without wrestling the entire heavy unit. And if your layout calls for it, it can also be plumbed down through the hollow base into the floor. Either way, the finished look stays clean and intentional - no “ugly pipework on display.” Key Features: Massage-Ready Comfort (The Headrest Advantage) - Stationary Ceramic Bowl (Non-Tilt): A stable platform that keeps the head position consistent during longer services (no wobble during scalp massage) - Built-In Polyurethane Headrest: Supports the neck so clients can actually relax instead of bracing their shoulders - High-density memory foam cushioning designed to hold its shape with daily salon traffic - Free-Standing Footrest Ottoman Included: Helps clients settle in and stay comfortable across different heights Plumber-Friendly Design (Back or Floor Plumbing) - Removable Back Access Door: Makes installation easier and future maintenance far less painful (access lines without moving the whole unit) - Plumbing can be routed through the back opening to the wall or through the base bottom to the floor - Enclosed body keeps the wash area looking clean and professional by hiding supply lines and drain pipes Full Fixture Set Included (No Add-Ons Needed) - Includes a complete set of fixtures that many brands sell separately: faucet, sprayer, vacuum breaker, drain assembly, and hoses - You receive a ready-to-install setup without chasing compatibility across multiple “optional” parts Color Options - Available in 8 colors: Premium Black, Soft Chocolate/Brown, Cardinal Red, Black Crocodile, Grey, Khaki, Cream, and Chestnut Warranty: 1-year warranty on the entire unit, including fixtures such as faucet, sprayer, vacuum breaker, hoses, etc. Shop-Ready Notes - Some assembly required Important Installation Note: It is recommended to consult with your plumber before purchasing a shampoo bowl or backwash unit, as local codes for plumbing installations may vary (e.g., Massachusetts requirements). Shipping & Delivery (Plain English): This is a very heavy item and will be shipped via freight. The standard shipping method is CURBSIDE DELIVERY, which means the shipment will be delivered to the curbside of your address. - What you get: With liftgate service, the driver will lower the pallet to the ground. - What the driver will NOT do: Bring the shipment inside or assemble it (this is standard for freight delivery). - Plan ahead: You will need to break down the pallet and move the boxes inside. Due to the weight and size, it is recommended to have two or more people available to assist. > Download Plumbing Instructions |
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Width: 24.5" Arm-to-arm: 19.8" Height: 34.3" Length: 53.3" Please click on the thumbnails to view detailed dimensions. |
Processing Time: Most orders are processed and prepared for dispatch within 1–3 business days (Monday–Friday) from our Portland, Oregon hub. Processing time does not include transit time.
Shipping Method: Depending on item size and weight, we ship by:
- Standard Ground: Small to mid-sized items delivered via FedEx or UPS.
- LTL Freight: Large/heavy equipment delivered by freight carrier with liftgate service included. Freight deliveries are typically CURBSIDE DELIVERY (delivery to the curb/driveway area).
*Note: Additional shipping and handling fees may apply for non-commercial locations or limited-access delivery points (for example: residential addresses, schools, farms, construction sites, or locations with difficult truck access).
Estimated Transit Times (Business Days):
- West Coast (2–5 Days): CA, OR, WA, NV
- Mountain/Central (3–8 Days): AZ, CO, ID, MT, NM, UT, WY
- Midwest/South (5–10 Days): AL, AR, IL, IA, KS, LA, MN, MS, MO, NE, ND, OK, SD, TX, WI
- East Coast (7–12 Days): CT, DE, FL, GA, IN, KY, ME, MD, MA, MI, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV
Important Delivery Notes (Please Read):
- Transit times are estimates based on business days (Monday–Friday, excluding holidays). Delays may occur due to severe weather, seasonal carrier volume, or other events outside of our control.
- For freight deliveries, the driver will unload the pallet using a liftgate. The carrier does not bring items inside, unbox, or assemble (standard freight policy). Please plan for 2+ people to move the shipment indoors.
- It's always recommended to take photos and videos upon delivery, whether or not any damage is visible. This helps us assist you faster if there is a freight-related issue.
- Make sure your delivery address and contact phone number are accurate. Missed delivery appointments, address corrections, re-delivery, or storage may generate carrier fees.
For our full shipping policy and details on remote area / limited access fees, please click here to learn more.
AGS Peace of Mind Guarantee: We stand behind the craftsmanship of our equipment. All products include a one-year limited warranty unless otherwise noted on the product page.
How It Works (Efficiency-First Support):
Our warranty process is designed to minimize downtime for your business. In the event of a service issue, we provide complimentary replacement parts directly to you so your equipment can be serviced locally and quickly.
Full unit replacements or exchanges are authorized only if our technical team determines that the issue cannot be resolved through component replacement. AGS Beauty reserves the right to request clear documentation or a return for inspection before authorizing a full replacement.
Specific Coverage:
- Barber & Styling Chairs: 1-Year Chair / 2-Year Hydraulic Pump
- Shampoo Units: 1-Year Warranty (Includes fixtures such as mixer taps, sprayers, vacuum breakers, and hoses)
- Styling Stations & Stools: 1-Year Warranty
- Hair Dryers: 1-Year Manufacturer Warranty (Covered by Highland Machine)
- Other Equipment & Furniture: 1-Year Warranty
To Start a Claim: Please email clear photos and videos documenting the issue to [email protected]. The more details you can provide (order number, a short description, and close-up photos/videos), the faster we can identify the correct replacement part and help you get back in service. Approved warranty parts are typically shipped via FedEx/USPS standard service.
Warranty Exclusions: This warranty does not cover damage caused by abuse, misuse, improper installation, unauthorized modifications, accidents, or normal wear and tear. Cosmetic or aesthetic changes such as chipping, fading, scratches, or staining are not covered.
30-Day Return Policy: If you are not fully satisfied with your purchase, you may request a return within 30 days of the ship date.
The AGS Advantage: NO Restocking Fees
We do not charge restocking fees on the vast majority of our products.
* Note: Due to hygiene and safety codes, used shampoo bowls and backwash units incur a 20% restocking fee.
Return Requirements:
- Items must be in like-new condition and include all original parts, accessories, manuals, and packaging.
- Returns must be approved in advance by calling 1-503-828-1782 or emailing [email protected] (please do not ship returns without approval).
- Customers are responsible for all return shipping charges and any damage that occurs during return shipping. We strongly recommend professional packing and adequate insurance for large or fragile items.
- Original shipping costs are non-refundable and will not be included in your refund.
Important Exclusions:
- Clearance Items: Final sale, non-returnable.
- Custom Orders: Non-refundable once production has started.
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