Liftgate Unloading Service

Extra cost for liftgate service

This cost is charged for the whole order/shipment, please type "1" in the blank of Q'ty then add to cart.

Liftgate Service (Unloading Merchandise off the Truck): A liftgate is a motorized platform attached to the back of the freight truck that will physically lower your large and/or heavy items to the ground so you can take them inside your facility. Not all freight trucks come standard with lift gate, therefore it must be specified beforehand to accommodate your delivery needs.

Actual colors may vary. This is due to computer monitors displaying colors differently and individuals can perceive these colors differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product. The color of the fabric will appear different in various lighting conditions (e.g. sunlight vs. fluorescent light).

Please note that there are several manufacturers of AGS products and although many use the same color names, there may be differences in color formulas used by each manufacturer and/or slight variations in color from one production run to another even within the same manufacturer. Like any dyed textile product, the upholstery dye may vary from one production run to the next. Because these variables are beyond the control of any retailer or wholesaler, returns on cord due to color variations will be made at your shipping expense.

If you need exact color matches for a project, please purchase all quantities at once. We cannot guarantee colors will match perfectly in future purchases. We can provide fabric samples free of charge.

Free Standard Shipping - Eligible Addresses

AGS BEAUTY offer free standard shipping to nearly all business addresses in the continental U.S., however, additional shipping charges apply to shipments to below areas -

Residential Addresses (Home-based Businesses Included)

Alaska, Hawaii and Purto Rico

Canada *

Addresses with Limited Access (Prisons, Schools, Shopping Malls, Construction Sites, etc.)

Remote Access Areas in the U.S. and Canada (As Determined by Shipping Companies)

If you are located in these areas, please choose "Save For Later" as the payment method during the checkout process. We will get back to you with a quote to confirm your final costs before you pay for your order.

* Canadian Customers: For all orders that require a shipment to cross over into Canadian boarders there will be a shipping fee applied. The shipping fee is approximately 25% - 40% of the total order value. The shipping fee will include - Standard shipping into Canada, Duty, and Customs Clearance. Please have below information ready before you contact us for a shipping quote - Product Name or SKU, Custom Options, Quantity, Shipping Address and Postal Code. You may choose "Save For Later" as the payment method during the checkout process, or contact us via phone or email.

FedEx Ground Shipping (Total Weight < 80 lbs)

Your order will be shipped in individual boxes by FedEx Ground on door-to-door basis.

If your shipping address is a Commercial Address, all the costs are final. If your shipping address is a Residential Address (including businesses located in a "Residential Area" as determined by FedEx), a special handling fee of $20.00 per item will be charged.

Freight Shipping (Total Weight > 80 lbs)

Your order will be shipped on pallets by a freight company on "Curbside Delivery" basis.

Curbside Delivery means that your items will be delivered by truck to the curbside and it's NOT the responsibility of the truck driver to unload or assemble your shipment. It will be entirely your responsibility to remove the pallets off the truck and bring them inside.

Once the shipment arrives at your local terminal, the shipping company will contact you by phone to schedule the date for delivery - usually in the morning of weekdays. The pallets might be very heavy and may require 2 or more people to unload the shipment.

Video: How Your Order Will Be Shipped

Liftgate Service (a closure at the rear of the truck that can be mechanically raised helping you unload the cargo) is available at an extra cost of $40.00 per shipment. You are strongly recommended to use Liftgate truck if your order contains heavy items like barber chairs, styling stations, shampoo backwashes, reception desks, multiple chairs, etc.

Extra cost for Inside Delivery (The driver will place the pallet(s) into the first threshhold only and will not take into a room of choice) is $200 per shipment. Inside Delivery is not available for shopping malls or if your door is not wide enough for a standard pallet to go in.

If your shipping address is a Residential Address (including businesses located in a "Residential Area" as determined by the freight company), a special handling fee of $100.00 per shipment will be charged.

AGS Beauty offers one-year limited warranty on all of our products unless specified otherwise. A warranty does not entail the product to be returned, but implies parts will be sent out for repair. If the product is considered to be irreparable by our technicians then an exchange of product will be authorized.

To request a replacement, please email the pictures and videos to: quality@agsbeauty.com. Upon communication and agreement with our replacement/technician team, replacement parts will sent out via FedEx or USPS standard shipping. Expedited shipping will be an extra charge, which the customer is responsible for.

AGS BEAUTY shall not be liable for abuse, misuse, normal wear and tear, alteration, improper maintenance, unauthorized repair, design concepts, any chipping, fading, staining, peeling or any acts of nature (fire, water damage, freeze, etc.).

Barber Chairs: 1-year limited warranty on the chair, 2-year warranty on hydraulic pump
Styling Chairs: 1-year limited warranty on the chair, 2-year warranty on hydraulic pump
Styling Stations: 1-year limited warranty
Shampoo Units: 1-year limited warranty including fixtures (Mixer tap, sprayer, vacuum breaker, etc.)
Stools: 1-year limited warranty
Hair Dryers: 1-year manufacturer warranty covered by Highland Machine.
Other Equipment & Furniture: 1-year limited warranty

If you are unsatisfied with AGS Beauty's merchandise we do have a standard 30 days return policy from the date the order was shipped.

Unlike our competitors, we do not charge restocking fee on most of our products. The only exception is, due to the nature of the product, all shampoo bowls or shampoo backwash units that have been used will incur a 20% restocking fee.

All returns must first be approved by our sales representatives in advance. Please call (503) 762-3228 or email return@agsbeauty.com for authorization.

Once an authorization has been approved please download Return Request Form. Fill out the form and include a copy with the product to be shipped back with. Products being returned must be in like-new condition with original packaging. For all returns the customer will be responsible for finding their own shipping company and also be responsible for all return shipping charges with no exceptions. Once we receive the product back at our warehouse our technicians will inspect the items and we will credit you back on the original form of payment. Please keep in mind any damage occurred to the product during return shipping will also be the customer's responsibility and will be deducted from your refund amount.

All "Clearance" items are final sale, non-returnable or exchangeable.

All custom orders (custom fabric colours, wood colours, special designs, etc.) are non-refundable and we don't accept cancellation once production has started. Any delivery and handling fees are non-refundable as well.

> Download Return Request Form

Product Categories

Liftgate Unloading Service

Free Standard Shipping - Eligible Addresses

FedEx Ground Shipping (Total Weight < 80 lbs)

Freight Shipping (Total Weight > 80 lbs)