"RIO" Shampoo Backwash Unit in Grey (Custom Order)
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We match or beat the total delivered cost (product + shipping) of major US brands. - Fast & Safe Shipping
Ships from Portland, OR. Most orders arrive in 2–10 business days. Large equipment ships via freight (Lftgate service included). - Financing Available
Low monthly payments. Tax deductible. Startup businesses accepted.. - Craftsmanship You Can Trust
We invite you to experience our quality firsthand at our Portland Showroom. - Talk to a Real Person
Call 1-503-828-1782 (Mon–Fri, 9-5 PST). No bots, we actually pick up.
"RIO" Shampoo Backwash Unit (G-046) The RIO is designed for salons that treat the wash area like a real service - not a quick rinse station. The chair reclines to an almost fully flat, “sleep-like” position (with a slight supportive lift at the back), and the kick-out footrest raises to support the client’s legs. That extra support is what makes longer shampoo sessions, conditioning treatments, and scalp massages feel relaxed instead of restless. At the bowl, RIO focuses on stable comfort: a stationary ceramic bowl paired with a built-in headrest and a gel neckrest. Instead of relying on a moving bowl to “find” the right angle, clients get a steady, supported cradle that helps the neck settle and stay comfortable throughout the service. What owners appreciate most about RIO is what you don’t notice at first glance: multi-direction plumbing access. Many shampoo units lock you into one routing path and punish you later during installation or repairs. RIO is built to give your plumber options - cleanly and realistically - without turning maintenance into a full relocation project. Key Features: Near-Flat Comfort (Long-Service Ready) - Almost fully reclining, low-profile seat designed to feel “sleep-like,” with a supportive back angle for comfort and stability - Kick-out / raise-up footrest to support the client’s feet and lower legs during longer services - Stationary ceramic bowl (non-tilt) for steady, locked-in head positioning during rinsing and massage - Built-in headrest + gel neckrest to reduce neck pressure points and help clients fully relax Plumbing Access from Back, Side, or Floor - Back plumbing opening: the rear is designed with two back panels (Velcro-attached) and a large center opening, so your plumber can route lines through the back without fighting a tiny access window - Easy access panels: both back panels can be quickly removed when needed, then reattached cleanly after installation or service - Side plumbing option: removable side caps near the base (left and right, close to the floor) allow plumbing to exit from either side when wall layout or salon design demands it - Bottom plumbing option: lines can also be routed through the base to the floor for a clean, built-in look What’s Included (No “Add-On” Surprises) - Full Fixture Set Included: faucet, sprayer, vacuum breaker, drain assembly, and hoses - Many companies sell these fixtures as paid add-ons - RIO is designed to ship ready for a complete installation setup Finish & Warranty - Premium, leather-like vinyl upholstery designed for daily salon use and routine wipe-down cleaning - 1-year warranty on the entire unit, including fixtures (faucet, sprayer, hoses, etc.) - Some assembly required Delivery & Setup (Plain English): This is a large, heavy freight item. - What you get: CURBSIDE DELIVERY with a liftgate. The driver lowers the pallet to the ground at your curb. - What the driver will NOT do: bring the shipment inside, unbox it, or install it (standard freight carrier policy). - Plan ahead: Please have 2 or more people available to receive the shipment, break down the pallet, and move the boxes indoors. Important Installation Note: It is recommended to consult with your plumber before purchasing a shampoo bowl or backwash unit, as local plumbing codes for installation may vary (for example, some areas may require additional permitting or approvals). > Download Plumbing Instructions |
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W: 28" D: 69" H: 34" Please click on the thumbnails to view detailed dimensions. |
Processing Time: Most orders are processed and prepared for dispatch within 1–3 business days (Monday–Friday) from our Portland, Oregon hub. Processing time does not include transit time.
Shipping Method: Depending on item size and weight, we ship by:
- Standard Ground: Small to mid-sized items delivered via FedEx or UPS.
- LTL Freight: Large/heavy equipment delivered by freight carrier with liftgate service included. Freight deliveries are typically CURBSIDE DELIVERY (delivery to the curb/driveway area).
*Note: Additional shipping and handling fees may apply for non-commercial locations or limited-access delivery points (for example: residential addresses, schools, farms, construction sites, or locations with difficult truck access).
Estimated Transit Times (Business Days):
- West Coast (2–5 Days): CA, OR, WA, NV
- Mountain/Central (3–8 Days): AZ, CO, ID, MT, NM, UT, WY
- Midwest/South (5–10 Days): AL, AR, IL, IA, KS, LA, MN, MS, MO, NE, ND, OK, SD, TX, WI
- East Coast (7–12 Days): CT, DE, FL, GA, IN, KY, ME, MD, MA, MI, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV
Important Delivery Notes (Please Read):
- Transit times are estimates based on business days (Monday–Friday, excluding holidays). Delays may occur due to severe weather, seasonal carrier volume, or other events outside of our control.
- For freight deliveries, the driver will unload the pallet using a liftgate. The carrier does not bring items inside, unbox, or assemble (standard freight policy). Please plan for 2+ people to move the shipment indoors.
- It's always recommended to take photos and videos upon delivery, whether or not any damage is visible. This helps us assist you faster if there is a freight-related issue.
- Make sure your delivery address and contact phone number are accurate. Missed delivery appointments, address corrections, re-delivery, or storage may generate carrier fees.
For our full shipping policy and details on remote area / limited access fees, please click here to learn more.
AGS Peace of Mind Guarantee: We stand behind the craftsmanship of our equipment. All products include a one-year limited warranty unless otherwise noted on the product page.
How It Works (Efficiency-First Support):
Our warranty process is designed to minimize downtime for your business. In the event of a service issue, we provide complimentary replacement parts directly to you so your equipment can be serviced locally and quickly.
Full unit replacements or exchanges are authorized only if our technical team determines that the issue cannot be resolved through component replacement. AGS Beauty reserves the right to request clear documentation or a return for inspection before authorizing a full replacement.
Specific Coverage:
- Barber & Styling Chairs: 1-Year Chair / 2-Year Hydraulic Pump
- Shampoo Units: 1-Year Warranty (Includes fixtures such as mixer taps, sprayers, vacuum breakers, and hoses)
- Styling Stations & Stools: 1-Year Warranty
- Hair Dryers: 1-Year Manufacturer Warranty (Covered by Highland Machine)
- Other Equipment & Furniture: 1-Year Warranty
To Start a Claim: Please email clear photos and videos documenting the issue to [email protected]. The more details you can provide (order number, a short description, and close-up photos/videos), the faster we can identify the correct replacement part and help you get back in service. Approved warranty parts are typically shipped via FedEx/USPS standard service.
Warranty Exclusions: This warranty does not cover damage caused by abuse, misuse, improper installation, unauthorized modifications, accidents, or normal wear and tear. Cosmetic or aesthetic changes such as chipping, fading, scratches, or staining are not covered.
30-Day Return Policy: If you are not fully satisfied with your purchase, you may request a return within 30 days of the ship date.
The AGS Advantage: NO Restocking Fees
We do not charge restocking fees on the vast majority of our products.
* Note: Due to hygiene and safety codes, used shampoo bowls and backwash units incur a 20% restocking fee.
Return Requirements:
- Items must be in like-new condition and include all original parts, accessories, manuals, and packaging.
- Returns must be approved in advance by calling 1-503-828-1782 or emailing [email protected] (please do not ship returns without approval).
- Customers are responsible for all return shipping charges and any damage that occurs during return shipping. We strongly recommend professional packing and adequate insurance for large or fragile items.
- Original shipping costs are non-refundable and will not be included in your refund.
Important Exclusions:
- Clearance Items: Final sale, non-returnable.
- Custom Orders: Non-refundable once production has started.
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